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American Express® Corporate Card
Issued by American Express

Total Posts: 15 Average Rating: 3.5 Category: Business
 
 
 
Showing 1 - 10 of a total of 15 Commentaries
 
1-10 | 11-15
 
"AMEX Corporate"
Very useful card, expecially if you are using it to pay for large bills (at hotels for instance), and it brings much prestige. The gripe is that smaller establishments (eg cafes) don't always accept it.
 
Most attractive feature: It's really quite prestgious to have one.
Least attractive feature: Not accepted at smaller establishments.
 
Overall:
Benefits:
Service:
 
Posted by: PD
Date: 12/15/2003
Recommend?
This person does recommend this card.
 
 
 
"Avoid American Express at all costs"
My corporate account was opened in 1993 and paid in full until August 2001. At this time, my dad fell terminally ill. I called American Express immediately to cancel the card because I knew money would be tight during this important time. American Express blatantly ignored my request and the consequence was the credit line was run up by card holders, even though I unequivocally closed the account. April 2002 I am made aware of American Express’ flagrant error by them calling for payment of the overdue debt. I call them and say I will pay the balance in full if they simply a) close the card as they should have and b) remove the negative credit reporting. AmEx closes the card and sends paper signed by J. Hamilton that says credit to be removed, however this is never the case according to the credit reporting agencies. I call on July 3, 2003 with an attorney at which time they admit they were giving the wrong number to the credit reporting agencies. On July 5, 2003 I find the Florida office no longer accepts calls from my phone #. When I pay off the balance in full (because it is the sole derogatory on a stellar credit report), they leave the account “open / charge off” thereby securing the most possible damage. Cancel your AmEx Corporate cards immediately if you do not want to end up in this eventual fate. AmEx is the absolute worst credit issuer on the planet.
 
Most attractive feature: None
Least attractive feature: Customer Service
 
Overall:
Benefits:
Service:
 
Posted by: John
Date: 6/24/2003
Recommend?
This person does not recommend this card.
 
 
 
"AMEX Corp Card"
Overall I rate the AMEX Corporate card as an excellent card with a great Rewards program. My experience with their customer call centers has been positive. Customer server reps are helpful and wait time has not exceeded two to three minutes tops. The card is widely accepted as I travel extensively and I have never had a problem with the card.

My only issue with AMEX is the their account access web site. The "My American Express" account access web site needs work. The experience is not consistent with the Rewards experience. When accessing both sites, I felt like I was on two totally different company web sites. I once forgot my password and the process of getting a new one was very tedious.

I found that calling into the AMEX call center was more helpful than using the web site.
 
Most attractive feature: Rewards Program
Least attractive feature: Onlilne Account Access
 
Overall:
Benefits:
Service:
 
Posted by: Juan
Date: 1/8/2003
Recommend?
This person does recommend this card.
 
 
 
"BAD REPORT DUE TO CUSTOMER SERVICE ERROR"
I enjoyed having the americanexpress corporate card I had the security that allowed me to be me,knowing that I didn't have to rush a client for payment and I could have the unexpected car repairs done.But I fell into slow and no money coming in times and a slew of other bills to pay .I was behind with most if not all of my bills includeding my rent.Things picked up again and I paid who ever what ever I could until paid.WELL AMERICAN EXPRESS AT THIS TIME TELLS ME HOW MUCH I OWE THEM AND TO SEND POST DATED CHECKS,AND I COMPLIED NO PROBLEM I SENT THE SPECIFIED NUMBER OF CHECKS POST DATED FOR EACH MONTH IN UPWARDS OF 500.00 A MONTH.IT WAS NOT EASY BUT I DID IT!AND TO MY SURPRIZE I GET A CALL A COUPLE OF MONTHS LATER TELLING ME I STILL OWE AND THAT HE QUOTED ME THE WRONG AMOUNT 7 OR SO MONTHS AGO, TALK ABOUT A DOWNER,SO I look for my records what I could find and couldn't compute all the numbers due to lost or misplaced during moving,SO I CALL AMERICAN EXPRESS AND ASK FOR THEM TO SEND ME ALL PAST DOCUMENTS TO SUPPORT THEIR CLAIM.YOU KNOW WHAT I RECIEVED ? LEGAL NOTICES,THIS INEXPERIENCE STAFF MEMBER WAS NO WHERES NEAR CUSTOMER SERVICE MATERIAL BESIDES BEING RUDE OVER THE PHONE HE COULDN'T EVEN COMPLY WITH MY REQUEST . HE'S RIGHT I'M WRONG ATTITUDE.WHERE;S ONLINE RECORDER AT WHEN THE CUSTOMERS NEEDS IT? SO FOR THE LAST FEW YEARS I'VE SHARED THIS STORY WITH MANY OTHERS AND HEARD FEW MYSELF .BY NOW AMERICAN EXPRESS CUSTOMER SERVICE/COLLECTION DEPT MAY HAVE IMPROVED OR BETTER YET FIRED THE GUY WHO DEALT WITH ME.I WOULDN'T BE UPSET EVEN IF THEY DID MAKE A MISTAKE AND AFTER BUSTING MY# TO MAKE SURE THE CHECKS CLEARED .THE LAST CK SAID PDINFULL.THEY STILL HAVN'T PROVIDED ANYTHING ,BUT A MARK ON MY CREDIT REPORT,THANKS AMERICAN EXPRESS I'VE LEARNED TO GET FULL NAMES,DEPTS,EXTENTION # AND WHEN I CAN HOME ADDRESSES OF THOSE RUDE *****
 
Most attractive feature: There was nothing spectacular about this card other than the security you feel having it.
Least attractive feature: I guess the worst feature would be the cost to the vendor in order to accept the card.
 
Overall:
Benefits:
Service:
 
Posted by: MIKE
Date: 11/8/2002
Recommend?
This person does recommend this card.
 
 
 
"none"
Credit card has a great web site to shop and spend points.
 
Most attractive feature: Point for every dollar spent
Least attractive feature: Yearly fee
 
Overall:
Benefits:
Service:
 
Posted by: Michael
Date: 10/18/2002
Recommend?
This person does recommend this card.
 
 
 
"Bill Payment"
I have yet to receive credit for an invoice payment I made a year and a half ago. In is because of that instance that I was penalized.
 
Most attractive feature: Convenience
Least attractive feature: Payment receipt
 
Overall:
Benefits:
Service:
 
Posted by: Larry
Date: 7/26/2002
Recommend?
This person does not recommend this card.
 
 
 
"Good card but save for company use"
I was issued a Corporate card so that I could go on business trips etc without having to use my own money and get it back two weeks later. I was always on time until an emergency came up and I needed to use it for personal use. Problem is you better be sure it is not an expensive emergency that you cannot pay off at the end of the month. I made arrangements to pay it off in three installemnts over three months and they promised not to report me deliquent to the Credit B's. For one month I thought I was screwed because late payments did show up but then mysterily disappeared the next month. However my card was cancelled and my report says' By credit granter" which does not look good even though it says "never late". I do hope to get the card back soon because it was good for business but only for the deep pockets.
 
Most attractive feature: truthful service department
Least attractive feature: having to pay off each month no exception
 
Overall:
Benefits:
Service:
 
Posted by: tecky
Date: 7/13/2002
Recommend?
This person does recommend this card.
 
 
 
"AMEX Corporate a Dream Card"
Quarterly statements divided into convenient categories complete with 3 ring binder holes punched in -- made income tax much easier to "provoke recall" of potential forgotten expenses. ALWAYS treated with respect by customer service.
 
Most attractive feature: Numerous extra benefits, great service department, low charges.
Least attractive feature: None
 
Overall:
Benefits:
Service:
 
Posted by: Dr Carroll
Date: 4/6/2002
Recommend?
This person does recommend this card.
 
 
 
"AMEX Corporate Card"
This is a great card for use on company travel. The company is able to reimburse your account after the travel paperwork is done, but try not to use too much for personal use as you are ultimately responsible for the account being paid.
 
Most attractive feature: Great for company travel use
Least attractive feature: Do not use for personal use!
 
Overall:
Benefits:
Service:
 
Posted by: Bill123456
Date: 2/14/2002
Recommend?
This person does recommend this card.
 
 
 
"amex corporate"
This was a good card with one exception. They charge extra ATM fees for cash withdrawals. So since it's an AMEX card of course you have to pay the 1-3 dollar fee to the ATM owner then AMEX charges a fee of 2-4 dollars on top of that. I never did understand that. I loved everything else, except that it was AMEX which is not accepted everywhere and I had to be careful where to spend it. It was nice to get a cash advance then pay it back at payday and not have to pay interest on it. It came in handy many times. I don't work for the company that issued the card now so I miss having it.
 
Most attractive feature: no monthly interest
Least attractive feature: extra ATM fees
 
Overall:
Benefits:
Service:
 
Posted by: ML
Date: 2/14/2002
Recommend?
This person does recommend this card.
 
 
 
 
Showing 1 - 10 of a total of 15 Commentaries

1-10 | 11-15