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American Express® Platinum Cash Rebate Card
Issued by American Express |
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| Total Posts: 34 |
Average Rating:
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Category: Reward - Cash |
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Showing 1 - 10 of a total of 34 Commentaries |
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1-10 | 11-20 | 21-30 | 31-34 |
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| "Terrible customer service!" |
| I now plan to get rid of this card due to Amex's incredibly bad customer service. I had moved and then had gotten married and moved again, this time out of state. Apparently, I had set a security question at some point and when I called, I had forgotten the answer. I was able to have that reset, but they were unable to change my name on the account because I hadn't received a billing statement at my new address. I was told to call back in a month. I have now been married for 3 months and still have not been able to change my name on this card, which means that I cannot use it because it doesn't match my identification. |
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| Most attractive feature: Interest is less than many other credit cards |
| Least attractive feature: Customer service is a joke. |
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| Posted by: Katherine |
| Date: 10/19/2003 |
Recommend?  |
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This person does not recommend this card.
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| "Annual Travel Benefit is great....too bad it's difficult/impossible to collect" |
| I have been trying for over 5 months to get my $150 annual travel benefit rebate applied to my account for travel booked through an American Express participating Travel Agency. Travel agency blames AMEX and AMEX blames travel agency. In the meantime, the customer gets the short end of this deal. If you book your travel expecting to get this benefit, be prepared for a frustrating and long fight. |
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| Most attractive feature: Rebate Amount |
| Least attractive feature: Annual Travel Benefit |
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| Posted by: JVY |
| Date: 8/6/2003 |
Recommend?  |
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This person does recommend this card.
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| "Don't call us, we'll call you." |
| Bank uses call centers for cardholders who phone in. You can call three times with the same question and get three totally different answers. Voice mail menu is a pain. If you don't have the time to resolve hassles, take a pass on this one. |
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| Most attractive feature: American Express name recognition |
| Least attractive feature: Inferior customer service |
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| Posted by: P |
| Date: 4/26/2003 |
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This person does not recommend this card.
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| "great card, highly recommend." |
This is a good card. You get a high limit. I got $7000 and I am a college student with no job (I do have good credit though), It's cash rebate program is fabulous, just use it normally and get a check at the end of the year. It's my everyday card and it has been very dependable for me. Good customer service too.
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| Most attractive feature: Cash rebate!! |
| Least attractive feature: normal apr. |
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| Posted by: amanda |
| Date: 4/4/2003 |
| Recommend? |
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This person does recommend this card.
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| "Pretty cool" |
| The cash back feature of this card is great, as is the service from AMEX, but the cash back starts low and graduates to 2% over a certain level, and you're limited by the smaller number of places accepting AMEX. |
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| Most attractive feature: Cash back |
| Least attractive feature: Cash back starts low |
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| Posted by: Kevin |
| Date: 7/2/2002 |
| Recommend? |
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This person does recommend this card.
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| "Good Rebate Card If You Spend > $11k per year" |
The AMEX Platinum Cash Rebate card has a good reward program if you spend more than $11k per year. Otherwise, a straight 1% cash rebate card like the Citgo Preferred Visa is better.
The AMEX web site is excellent and comparable to MBNA's.
AMEX customer service has been good the 2 times I've called in the 3 years I've had the card.
I would not recommend this card for anyone who doesn't pay via the web because of the short grace period and the time it takes them to process payments. I would not recommend this card for people who don't pay their balance in full each month, because this card has a high variable APR (like most reward cards). |
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| Most attractive feature: Cash Rebate |
| Least attractive feature: 20 Day Grace Period |
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| Posted by: Grim |
| Date: 5/28/2002 |
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This person does recommend this card.
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| "American Express Credit Card Platinum Cash Rebate Review" |
| There are several reasons why the American Express Credit Card is the best card out there. First the cash rebate. Getting money back for purchasing things that you would anyways is great. The second reason is the customer service. 24 hours a day and I have never had any problems getting in touch with a rep. American Express also provides protection agains fraud and theft. For example I purchased a few lenses for my digital camera a few months ago using my American Express Credit Card. When the product arrived I found that the company sent me the wrong items, so I sent back the items and asked for a refund from the company. A few months later the company still hasn't refunded my money so luckily American Express was there to get my money back. American Express was quick about getting my money back and wasn't such a hassle. Overall I am a very satisfied customer with American Express and would recommend it to others. |
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| Most attractive feature: Cash back award |
| Least attractive feature: Some stores do not accept american express. |
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| Posted by: James |
| Date: 4/12/2002 |
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This person does recommend this card.
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| "confusing" |
| phone conversation with the customer representative was horrible, but wait, it's even worse with the supervisor. i did not feel they care about my membership. i never paid late. maybe this is the reason why. |
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| Most attractive feature: cash back, online management |
| Least attractive feature: customer service |
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| Posted by: chad |
| Date: 4/9/2002 |
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This person does not recommend this card.
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| "Amex Platinum Cashback Review" |
Overall the card is good:
-no annual fee
-cashback automatically credited to your account
-online access is great: I use the paybill option to make sure they never get my payment late
The only drawbacks are the customer service (not very helpful) and the low credit limit.
But overall, I would recommend this card for users who pay off their balance every month. |
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| Most attractive feature: No Annual Fee + Cashback |
| Least attractive feature: Customer Service |
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| Posted by: Jerome |
| Date: 4/2/2002 |
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This person does recommend this card.
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| "grace period is short" |
| AEX sends out their bill late (3/6/02 on bill, arrived 3/20/02, due 3/27/02) - watch out if you are late!! the rebate isgood but tiered and not award if you are ever late once in the 12 months. you almost have to send a prepayment before you get your bill. |
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| Most attractive feature: rebate |
| Least attractive feature: grace period |
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| Posted by: charles |
| Date: 3/25/2002 |
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This person does recommend this card.
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Showing 1 - 10 of a total of 34 Commentaries
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1-10 | 11-20 | 21-30 | 31-34
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