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BMW Platinum Visa® Card
Issued by BMW Bank of North America |
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| Total Posts: 10 |
Average Rating:
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Category: Regular |
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Showing 1 - 10 of a total of 10 Commentaries |
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1-10 |
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| "Don''t Bother with BMW Visa" |
| When I could not logon to the website last week, I called customer service. Was rudely told the website had moved and no, they did not send out notices. Very disappointing service and the card, frankly, offers very little in the way of benefits. Fantastic car, not-so-good card. |
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| Most attractive feature: Association with BMW name |
| Least attractive feature: Terrible customer service, few benefits |
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| Posted by: David |
| Date: 3/26/2009 |
Recommend?  |
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This person does not recommend this card.
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| "AVOID THIS CARD !!" |
| This is the WORST card in my wallet . Regret obtaining it . Great Car horrible Credit Card. |
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| Most attractive feature: Not much of anything ,( |
| Least attractive feature: Awful Customer Service ! Very Rude . Vince from AZ call center is Horrible ! |
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| Posted by: Steven |
| Date: 1/29/2009 |
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This person does not recommend this card.
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| "Avoid BMW VIsa" |
| I had 200,000 points and went to use the points for 1st class airline tickets to Hawaii. They wanted to charge me $800 per ticket more than a direct booking with the airline. I was obviously very disappointed. I placed several calls to customer service and they never returned my calls. I ultimately used the points for gift cards which is adequate but not what I wanted. Let the buyer beware! |
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| Most attractive feature: Logo |
| Least attractive feature: Terrible service. Airline rewards should be criminal. |
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| Posted by: Jim |
| Date: 2/27/2008 |
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This person does not recommend this card.
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| "BMW Platinum Card is horrible - Don't waste " |
I purchased a BMW 330Cic last year and decided to get the BMW Platinum VISA Card. I was approved for a 12,500 credit line (the max is 15000) and received the card.
I had it in my desk for about 3 weeks and was planning a trip to southern Florida and went online to check out my account and found my available credit to be $0.
When I called customer service, they indicated I needed to fax in a copy of my electric bill for address verification and it should take 24 hours to release the hold and restore my available credit.
5 days went by and still nothing completed, I was calling daily to no avail.
On the Friday, I was told the only person who had the authority to resolve my issue was out until the following Tuesday, I was not a happy camper and let them know.
I then received the letter indicating they required an address verification, which I had already provided.
After almost 2 weeks, they indicated I no longer qualified for the card and that they were closing my account. I was ready to close it myself, they are horrible.
I indicated I was glad I had financed my BMW with my credit union !
I got rid of the BMW and the card - got a MB and a Lexus VISA Signature with twice the limit and awesome customer service.
Drive the car, finance with your bank or credit union and don't use the BMW card. |
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| Most attractive feature: It Looks Cool with the BMW Logo |
| Least attractive feature: The Card and the Bank |
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| Posted by: NoBMWCard4Me |
| Date: 8/21/2007 |
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This person does not recommend this card.
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| "Avoid this card" |
| Customer service was contacted over an issue with an online payment not being properly competed. Even though I received an email confirmation that a payment was being made in full. BMW only credited my account for the minimum due. Customer service told me that I would have to take up the issue with my bank and couldnt explain why, venv though I received a confirmation of payment from BMW, the incorrect amount wasnt debited from my account. They refused to address this issue. I had one other request that they did accomplish, to immediately cancel my account. THe BMW card isnt worth the hassle. |
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| Most attractive feature: No best feature. Other than no annual fee there are no benefits to this card |
| Least attractive feature: Terrible customer service. Near non-existent benefits |
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| Posted by: MikeL |
| Date: 12/30/2006 |
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This person does not recommend this card.
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| "Avoid at all costs." |
| Really not worth the hassle. That bank so does NOT know their customer base. They treat their customers like we depend on them. Little do they realize that if they piss enough BMW drivers out there, there will be a backlash. |
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| Most attractive feature: Being associated with the brand |
| Least attractive feature: Everything! |
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| Posted by: Kevin |
| Date: 8/18/2004 |
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This person does not recommend this card.
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| "Avoid this Card" |
| BMW prides itself on being a premier product. Too bad their credit card does not stack up. Avoid this bank if at all possible, the customer service attitude makes it not worth it. |
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| Most attractive feature: Petty rewards feature not worth the bother |
| Least attractive feature: Customer service worst I've ever encountered. |
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| Posted by: Dave |
| Date: 3/30/2004 |
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This person does not recommend this card.
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| "small minded customer service" |
This card is not worth the hassle. These people forget that we, the BMW drivers, aren't gonna put up with subprime pettiness. Their customer service people behave as though we NEED their credit card. Within 2 months I'd cut up that card.
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| Most attractive feature: "supposed" points for their cars |
| Least attractive feature: customer service attitude |
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| Posted by: Kay |
| Date: 3/15/2004 |
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This person does not recommend this card.
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| "BMW Card has the worst customer service!!" |
| If you are thinking about getting this card....DON'T! BMW Bank Card has the worst customer service, they don't honor their commitments and fail to accept responsibility for problems or stupid mistakes they've made! You would be better off getting a card somewhere else, you'd probably get a better deal and I know you'd be a lot happier! |
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| Most attractive feature: Competitive interest rate |
| Least attractive feature: Customer service |
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| Posted by: William |
| Date: 3/15/2004 |
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This person does not recommend this card.
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| "BMW Card (Platinum VISA)" |
| The card is as good as the car. Love it! I earned enought points to get $1200 off on my lease. |
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| Most attractive feature: Great Rewards. Good service. |
| Least attractive feature: none |
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| Posted by: Jason |
| Date: 12/16/2003 |
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This person does recommend this card.
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Showing 1 - 10 of a total of 10 Commentaries
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1-10
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