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Canadian Options MasterCard®
Issued by Canadian Tire |
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| Total Posts: 24 |
Average Rating:
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Category: Foreign |
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Showing 1 - 10 of a total of 24 Commentaries |
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1-10 | 11-20 | 21-24 |
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| "PHONE CALLS" |
| I just received my new stmt on the 27th via e-mail, but they are phoning on the 24th. I do not like that they give info to anyone that answers the phone. Sorry but anyone can push #1 to say that they are you. Cutting up card. |
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| Most attractive feature: NONE |
| Least attractive feature: on-line stmts.I have to change my password every month just to get into the site. |
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| Posted by: Catherine |
| Date: 11/28/2011 |
Recommend?  |
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This person does not recommend this card.
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| "Crummy customer service" |
| I've had the Cdn Tire Options MC for years now. The interest rate is a full 10% higher than any of my other credit cards. I pay my bill as soon as it's posted online. Never late. Called customer service to see if I could get a lower interest rate. Nope. Agent also put me on hold to check with supervisor. Same answer. Told to call back in 6 months. When I stated that their website states new cardholders could get either 19.9% or 25% interest rates, I was told that each card was different and for my card there was no other interest rate but the one I'm currently paying...almost 30%. STAY AWAY FROM THIS CARD. |
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| Most attractive feature: Only benefit to this card is the Canadian Tire money earned |
| Least attractive feature: Very interest rate |
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| Posted by: Suzanne |
| Date: 2/24/2011 |
| Recommend? |
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This person does not recommend this card.
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| "Interest Rates" |
| In this time which we are in they should lower interest rates as people with large amounts owing cannot pay off the Principle |
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| Most attractive feature: If you pay al that is owing within 30 days its great |
| Least attractive feature: way to High interest in this and age should be like the banks |
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| Posted by: Joy |
| Date: 5/12/2009 |
| Recommend? |
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This person does not recommend this card.
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| "ZERO customer service!" |
| Had several incidents of duplicate or incorrect charges to card. Unlike any other card company I've ever dealt with, these were very difficult to resolve with CTC; basically no help at all; assume you're a crook. Ditched this one! |
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| Most attractive feature: earn CTC pts at store and gas |
| Least attractive feature: ZERO customer service! |
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| Posted by: EC |
| Date: 10/11/2006 |
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This person does not recommend this card.
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| "would like to see a lower interest rate" |
overall the card is very convenient..but would like to see a lower interest rate ..maybe to match the bank which is 10.5%....that would be great..or something close to this...
thank you |
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| Most attractive feature: very convenient |
| Least attractive feature: interest rate too high |
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| Posted by: Angela |
| Date: 5/26/2006 |
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This person does recommend this card.
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| "Reversal of credit charges for fraudelent product/service" |
| I discovered as a homeowner, I had been defrauded by an unqualified energy evaluator from ATCO Gas and Direct Energy Marketing Ltd. When the merchants described did not refund my money, I turned to Options MasterCard for help. They have a 110 day limit in which you must start an action, but they don't tell you at all. Even after you supply Options MasterCard with the details, they treat YOU like a criminal. They "drag their heels" in answering your correspondence but demand you answer immediately, without disclosing the correct fax/phone number. People I have talked to, tell me I should sue the credit card company in Small Claims Court for $25,000.00 as a deterrent for horrid customer service and because the credit card company is to stop payment for a cardholder when such a dispute arises. I have the best credit rating available and have been with them for the past 20 years, yet they treat me with utter contempt. The credit card company seems to have more in common with the "con artists" than with the cardholder. Avoid them like the plague! |
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| Most attractive feature: None |
| Least attractive feature: contemptible customer service , tied sales credits |
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| Posted by: tony |
| Date: 3/17/2005 |
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This person does not recommend this card.
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| "Canadian Tire Mastercard is a good investment" |
I think that offering your customers a way to save money and earn on most of their purchases, either online or in store is awesome.
I think that the company should invest more time in developing a working website for best customer service and convenience. |
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| Most attractive feature: I earn canadian tire money |
| Least attractive feature: no website service yet. |
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| Posted by: Angel |
| Date: 4/27/2004 |
| Recommend? |
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This person does recommend this card.
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| "Costly Optional Features That Are Promoted As Free" |
| I just got my first statement from my Canadian Options MasterCard. On it were two charges for "Product Protection" and "Credit Protection" totaling an over additional 10 percent cost on my statement purchases for the month. I phoned Canadian Options MasterCard to correct this problem. I informed them that when my wife filled out the in store application, that there was no mention that there would be any charge for these services. The catch was that there is only no charge for these services as long as you do not use your card. Of course this is not explaned to you, but is rather sold to you as a no cost benefit of the card. Jive me a break!!! Worst of all when my wife requested a refund for these charges they refused, even though we promtly informed them as soon as we got our first statement. My recomendation is to avoid this card unless your sure these features are not added with out your understanding of what these features are. The brake down of these charges were as follows : My purchases for the omnth were $47.12 "Product Protection" cost was $4.54 which I wounder how I am going to be product protected if I had bought a case of pop of some food there. "Credit Protection" $0.51 which if you read almost any consumer review if one of the most over priced and worthless product on the market. Needless to say my days with dealing with Canadian Tire and there Options Credit card are over. They only cost me about $5.00, but if my purchases would of been greater I could of been out a lot more. Needless to say my expression of my opinion on this subject through this letter, and word of mouth will cost them a great deal more than it has cost me. |
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| Most attractive feature: Canadian Tire Money |
| Least attractive feature: Costly Optional Features That Are Promoted As Free!!!! |
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| Posted by: Stewie |
| Date: 4/1/2004 |
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This person does not recommend this card.
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| "Purchase Protection" |
| I don't asgree with paying purchase protection on consumeable items e.g. paint, glue etc. |
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| Most attractive feature: Bonus points |
| Least attractive feature: surcharge on all purchases |
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| Posted by: Rick |
| Date: 3/6/2004 |
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This person does recommend this card.
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| "25.99percent interest" |
| hi there i would like to say that i am very disappointed with the interest rate they are charging. but the funny thing is they will not lower my interest rate but they are certainly happy to up my credit card limit. everyone i know has a lower limit and they are refusing to drop mine. be careful if you pick this card they are not very helpful or customer service oriented. |
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| Most attractive feature: points |
| Least attractive feature: very high interest rate |
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| Posted by: nancy |
| Date: 2/24/2004 |
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This person does not recommend this card.
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Showing 1 - 10 of a total of 24 Commentaries
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1-10 | 11-20 | 21-24
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