In the year 2000 I acquired a Chase Mastercard. In April of 2001 I decided to make my payments through a reputable debt consolidation program. I made payments thru this program for approximately a year and a half until July of 2003 @ which time Chase decided to sue me via Superior Court. I contacted an attorney to find out what was going on as I was totally surprised by this. In speaking with Chase's legal department, my attorney was told that they had never accepted my payment agreement and besides that, my payments were supposed to be $63.71 in lieu of $56.00. This was news to me and my attorney as Chase never asked the credit counselor or myself for the extra $7.71 per month. Needless to say, I was shocked that a company would go to that much trouble for an extra $7.71 per month; especially when they never notified us. (this must be against the law) I was then instructed that I would be receiving an arbitration agreement in the mail and would have to make payments to Chase via a third party. The paperwork did not come before the next payment was due; therefore, I sent my payment directly to Chase since I did not have the necessary payment information they had promised. Low and behold the paperwork showed up a few days later, after I sent a letter requesting it. Meanwhile, I decided to retain an attorney to file a bankruptcy (because of Chase). I figured if a company was to be so rude, they would not get another penny of my money! I retained an attorney and notified Chase in August. They then sent paperwork in September to garnish my wages, pretending they had heard nothing from me prior. I again notified them of the bankruptcy to no avail. Guess what! The latest stunt Chase has pulled is they attached my bank account! They just don't give up! I would never recommend Chase to anyone!

Like most debit cards, this one is great to use for everyday purchases, but I use this card all the time because Chase is a great bank. They have excellent customer service. For example, one day at the ATM, a message popped up with an offer for a Chase credit card with the lowest rates I'd ever been offered, great benefits (especially for car rentals), no annual fee, and the highest pre-approved limit I'd been offered ever. I accepted, paid off two other cards and closed the accounts. This after only being a customer for 9 months.

Customer service is excellent however some of the benefits could be better. Need more branches of Chase bank acropss the US

This is just a run of the mill debit card, however, chase provides excellent customer service. Need more national bank nbranches.

This is by far the best credit card company. Any questions or conserns on with my credit card, the customer service dept was always more than willing to help. The rates are low, the pmts are low, the service is wonderful and their internet access is the BEST!

I enjoy the fact that mastercard is accepted almost everywhere in the world.

My Chase Debit MasterCard has been very good to me, mainly because I use it anywhere my American Express is not accepted. It has also helped me avoid accumulating too much credit card debt. However, I think the best feature about the card is that for an additional $35 annual fee, you can use it as a frequent flier card, and earn miles towards travel on Continental Airlines. But remember, you need to have the cash to use a debit card as it comes out of your checking account, and the only real negative factor as opposed to a credit card is that the funds are withdrawn within a few days, unlike a credit card you have a grace period, oh well, I guess you can't have your cake and eat it too!!!!