| |
|
| |
|
Citi Driver's Edge Visa® Card
Issued by Citibank |
|
|
|
| Total Posts: 16 |
Average Rating:
 |
Category: Reward - Auto |
|
| |
| |
| |
Showing 1 - 10 of a total of 16 Commentaries |
| |
|
|
|
1-10 | 11-16 |
|
| |
| "Help when you need it" |
| Citibank worked with me through some trying times without torching my credit rating like some other cards. |
| |
| Most attractive feature: Customer Service |
| Least attractive feature: None |
| |
 Overall:  |
| Benefits: |
| Service: |
| |
| Posted by: Jack |
| Date: 8/4/2002 |
Recommend?  |
|
This person does recommend this card.
|
| |
| |
| |
| "Online account" |
| This card offers an excellent way to manage all aspects of your account online. You can pay your bill online as well as review your statment daily. I have recently signed up for all electronic management of this account, which means that I no longer receive paper statments in the mail. Instead I receive an email stating that the new statment is available for viewing. This cuts down on paper and filing and there is easy 24 hour access without waiting on hold on the telephone. You can also request credit line increases and I changed my name and address online as well. It is so much easier. |
| |
| Most attractive feature: Driver's Edge points for purchases |
| Least attractive feature: None |
| |
| Overall: |
| Benefits: |
| Service: |
| |
| Posted by: Mary |
| Date: 2/24/2002 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "sky high interest" |
interest rate was increased from 14.9 to
24.99 due to a mis-read credit report.
they claimed I had a recent blemish when I had not. I called Equifax and they verified I was correct. Can't get it resoved with Citi Bank. |
| |
| Most attractive feature: no annual fee |
| Least attractive feature: rude customer service people |
| |
Overall:  |
Benefits:  |
| Service: |
| |
| Posted by: Robert |
| Date: 11/16/2001 |
Recommend?  |
|
This person does not recommend this card.
|
| |
| |
| |
| "Citibank Online and Customer Care" |
| I have always had very good luck handling issues online. Citibank is quick to give credit increases if needed, and when I thought my rate was too high, I simply e-mailed customer service and they dropped it to a very competitive fixed 13.9%! Any issues I have had with online purchases have been quickly resolved. I have been with Citibank since 1994 and highly recommend this card! |
| |
| Most attractive feature: Cash goes toward ANY car you purchase, not just one type. Great onlne access |
| Least attractive feature: None |
| |
Overall:  |
| Benefits: |
| Service: |
| |
| Posted by: LJ |
| Date: 8/8/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "Over-all a Good Card" |
| Over all Citibank Driver's Edge Visa is a good thing to have. It does take a while to earn a significant amount of point for a rebate but if you are using the card anyway you should be rewarded. The intrest rate is high if you carry a balance from month to month. If you pay off you balance monthly, it is a good investment. |
| |
| Most attractive feature: You earn points which convert to a rebate on a car purchase. |
| Least attractive feature: High Intrest Rate. |
| |
Overall:  |
| Benefits: |
| Service: |
| |
| Posted by: Amy |
| Date: 6/6/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "online account access" |
| This is an excellent feature that allows you to cheeck your balance, pay your bill, request credit increases. It is up to date information that is safe and secure and provides easy,correct information without waiting on a paper copy or dealing with voice mail phone systems. They also have customer service online that has always responded within 24 hours to questions. The only bad thing about this is once you set up online access it takes 6-10 days to be verified and ready to use. Depending on how long before your payment is due this can be a problem. |
| |
| Most attractive feature: online account access and bill pay |
| Least attractive feature: customer service via telephone |
| |
| Overall: |
| Benefits: |
| Service: |
| |
| Posted by: Mary |
| Date: 6/4/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "Account Changes, Additions, Corrections" |
| Overall the service from Citibank hasn't been any better or worse than the service from other entities. My only real complaint is that it takes several months and often many phone calls to have a simple problem corrected and for that change/addition/correction to appear on my statement, either online or on the monthly mailed statement. I find it difficult to understand why they have customer service reps who are either unable to, incapable of, or permitted to make a decision immediately upon request. |
| |
| Most attractive feature: None |
| Least attractive feature: None |
| |
| Overall: |
Benefits:  |
| Service: |
| |
| Posted by: R. |
| Date: 5/26/2001 |
| Recommend? |
|
This person does not recommend this card.
|
| |
| |
| |
| "Billing Periods" |
| Very short time between receiving a bill and when the payment is due. Results in late fees happening frequently even when you pay every month. |
| |
| Most attractive feature: Reward Program for Any Car Purchase |
| Least attractive feature: Very short grace period, no flexibility |
| |
| Overall: |
| Benefits: |
Service:  |
| |
| Posted by: Deborah |
| Date: 3/3/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "Lowest Interest" |
| This card has the lowest interest of any of my cards. |
| |
| Most attractive feature: None |
| Least attractive feature: None |
| |
| Overall: |
| Benefits: |
| Service: |
| |
| Posted by: KL |
| Date: 3/2/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
| "due date" |
| this is one card that will change the date your bill is due, and they will change it more than once. |
| |
| Most attractive feature: they will change your due date |
| Least attractive feature: none |
| |
| Overall: |
| Benefits: |
| Service: |
| |
| Posted by: andrea |
| Date: 2/26/2001 |
| Recommend? |
|
This person does recommend this card.
|
| |
| |
| |
|
|
Showing 1 - 10 of a total of 16 Commentaries
|
|
|
1-10 | 11-16
|
|
| |
| |
| |
| |
|
