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Direct Merchants Bank Titanium MasterCard®
Issued by Direct Merchants Bank |
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| Total Posts: 71 |
Average Rating:
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Category: Regular |
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Showing 1 - 10 of a total of 71 Commentaries |
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1-10 | 11-20 | 21-30 | 31-40 | 41-50 | 51-60 | 61-70 | 71-71 |
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| "They get ya with the interest!" |
| I kept a zero balance on this card for 2 years due to the 14% interest rate after charging well over $10,000 on their card and always paying on time and in huge chunks. I called and stated that I did not use it due to the high rate and asked if they can lower it. They said that 13.5% was the best they could do. I asked if I could transfer a balance from another card at a lower rate and they said no. Then I asked "What do I need you for then?" I have to other cards with 5.99% and 9.99% with double the credit limit. They kept saying it would affect my credit rating. I told them that they are of no use to me and to cancel my card. They didn't seem to care and did not try and work with me. See ya... |
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| Most attractive feature: No problems using card and no billing errors of any kind in 8+ years. |
| Least attractive feature: Unwilling to help people with lower interest rates or balance transfers. |
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| Posted by: Phil |
| Date: 7/10/2009 |
Recommend?  |
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This person does not recommend this card.
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| "RENEWAL" |
| I have called to renew my credit card but never received it at all. My credit is perfect never late or was charged for lateness. Paid on time. I noticed since I wasn't giving you profits or intrest you shut me off on renewing my credit card. On my behave I will report your discrimination for being a good & responsible credit card holder. |
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| Most attractive feature: None |
| Least attractive feature: all |
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| Posted by: Ovidio Gotay |
| Date: 12/16/2007 |
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This person does not recommend this card.
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| "death of spouse" |
| This account is in my name only. Had had the account for years, and was always in good standing. My husband died last summer, and all saving and checking accounts were not available to me-having to go through probate. I'd withdrawn enough cash beforehand, so I could live! All other creditors were very understanding, and expressed sympathy--agreeing to extend the time without any other added late fees. ( sent copies of the death cert. as proof).All , that is except for good old Direct! They stacked on late fees, and then over-limit fees... the account went over the limit because of their fees!!!! There was no reasoning with them... They are now last on my list to get paid...just before the deadline!! |
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| Most attractive feature: none |
| Least attractive feature: your words fall on deaf ears! |
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| Posted by: Granny |
| Date: 7/12/2006 |
| Recommend? |
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This person does not recommend this card.
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| "Direct Merchant Bank Rip Offs" |
| This bank does not take care of their customers.They careless about people and their disputes with the charges they tack on to the bill. I have a closed out card with them and they are still charging me for an insurance that I did not request and have writen them several letters about canceling it and taking off the charges. They are still charging some kind of $39 fee for some unknown reason every month. They have harrassed me yet when I question them they can't find the answer or come up with a solution. DON'T GET ANY OF THEIR CARDS!!! |
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| Most attractive feature: NOTHING |
| Least attractive feature: EVERYTHING; WORST CUSTOMER SERVICE |
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| Posted by: Jeannie |
| Date: 7/11/2006 |
| Recommend? |
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This person does not recommend this card.
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| "Leave me the HECK ALONE!" |
Ok, I have officially hit the roof....if they call me 1 more time trying to get my business I am going to explode! I have requested to be taken off their call list but that will take 4 weeks....apparently they are not late sleepers and feel great about calling people at 9:10 on a Saturday morning.
If the people soliciting are that rude....I cannot even begin to imagine the dealings with the people who already have your money!!!!
LEAVE ME ALONE I say to the freaks at Direct Merchant's......maybe we should all apply for jobs there and send complaint letters as cover letters?
So HANG UP when they call you (after you demand that they remove you from their list) HANG UP I TELL YOU! |
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| Most attractive feature: nothing |
| Least attractive feature: everything |
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| Posted by: Randi |
| Date: 9/17/2005 |
| Recommend? |
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This person does not recommend this card.
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| "anthrax scare of nov. 2001 . raised my rate and lowered my available credit" |
| In the fall of 2001 I sent payment 2 weeks early! Postal service was extremely late! I begged them to show just a little compassion, since it was the height of anthrax situation.Since then I've payed on time more than min. PS . they said they would review and get back to me. Its been 3 1/2 YRS! |
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| Most attractive feature: very easy to get |
| Least attractive feature: iron clad ,rigid , Felt like I was used. |
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| Posted by: Mary |
| Date: 3/23/2005 |
| Recommend? |
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This person does not recommend this card.
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| "Dirty Dealings" |
I'v had this card for several years. In the past
seven months my balance has remained the same. Why?? This is the only card I have problems with,
I get a good offer for a new card, I'm closing out
this card and filing a complaint with the BBB, Who-ever govern this bank. Also, why do they post
payments late...Don't blame it on the PO, they got
zip plus four.... |
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| Most attractive feature: The bill come on time, can't seem to reduce my balance when I pay on time. |
| Least attractive feature: No matter what I pay my balance remain the same |
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| Posted by: SICK |
| Date: 12/27/2004 |
| Recommend? |
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This person does not recommend this card.
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| "I have seen worse cards" |
I have had my DMB card for 6 years with no problems. They have increased my credit line four times without asking.My interest rate has gone down 6 times to a rate that in par with other cards. Pay on time and above the minimum and you will be OK. My only problem with them is the mailing of statements. I never know when it will show up ( a week to ten day spread)
I do wish this card had some member benifits besides the ton of "FREE" offers inclosed with the bill! |
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| Most attractive feature: Easy to get with high limits |
| Least attractive feature: Try to find a real person |
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| Posted by: Rev. Jim |
| Date: 12/21/2004 |
Recommend?  |
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This person does recommend this card.
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| "Direct Merchants Bank--Poor Customer Service and High Fees" |
I would strongly advise anyone shopping for a credit card to avoid Direct Merchants Bank (DMB). Their customer service department is very un-responsive (their service reps are also very rude) and they are very agressive in assessing fees. In my case, DMB failed to mail me statements on a monthly basis and I had to call three times to have this problem resolved. As a result, it was very difficult to know what the status of my account was and I was assessed "over the limit" fees from interest charges that accrued on my un-used credit card account. I was also assessed an annual fee and DMB enrolled me in a payment protection plan without any notice or my consent. Watch out--one late payment and your interest rate will balloon to well over 19%!
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| Most attractive feature: They are happy to give you a card |
| Least attractive feature: Accelerating interest rates and high fees |
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| Posted by: Tom |
| Date: 6/22/2004 |
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This person does not recommend this card.
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| "Never Again" |
My experience with this credit card at first was good but now, not very good very unhappy with service and not being able to communicate my concerns to them , thay didn't want to hear it. I had a over the limit fee and they would hound me and was very rude when they called and they called not only my house but my work bugging me every week, to me it was harrasment. And then I paid the total bill in full and about a year later I used it again racking it up but not over the limit always paid on time and had this card for a couple of years, and now they sent me a letter stating that they were not going to re-new my card, I tell you what that was fine with me because I planned on canceling it after I paid it in full, so they did me a favor, but it iratated me that they sent a letter stating my credit wasn't good enough to re-new the card and I have a excellent credit rating.
I will never apply or except a card from Dircet Merchants Bank again.. |
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| Most attractive feature: It doesn't have any |
| Least attractive feature: Customer Service |
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| Posted by: Fed-Up |
| Date: 6/3/2004 |
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This person does not recommend this card.
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Showing 1 - 10 of a total of 71 Commentaries
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1-10 | 11-20 | 21-30 | 31-40 | 41-50 | 51-60 | 61-70 | 71-71
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