Credit Card Offers
Credit Cards Card Perks™ Commentaries Financial Services Blog
Commentaries
View All Issuers
Post a Review
 

Credit Card Commentaries

 
 
 
 
post your review
 
view other cards issued

 
Household Bank® Platinum MasterCard®
Issued by Household Bank

Total Posts: 14 Average Rating: 1.89 Category: Regular
 
 
 
Showing 1 - 10 of a total of 14 Commentaries
 
1-10 | 11-14
 
"Worst credit card ever. Do NOT accept"
Customer service is horrible. They would put holds on my card so that I would have to call them and they could try to sell me something. This happened monthly. Payments to the card take 2 weeks to take effect making the card completely useless.
 
Most attractive feature: There are none
Least attractive feature: There is nothing good about this card.
 
Overall:
Benefits:
Service:
 
Posted by: Jeri
Date: 6/26/2010
Recommend?
This person does not recommend this card.
 
 
 
"DO NOT APPLY"
I closed my account but accidentally overpaid the balance. Instead of immediately receiving a refund for the overpaid money, I had to call them two months later to ask for it. They explained that I had to mail in (even though this is the 21st century, they wouldn't let me fax or email) a copy of my driver's license, two utility bills and other documents that could "verify" who I was. When I explained that I have my card account number, I gave them my first, last and middle name, my social security number and verified my address, apparently, that wasn't good enough for them. When I also explained I didn't get utility bills, and in fact, I don't get any type of paper bills, everything is sent via email, they said I had to send in my vehicle registration and find government document that would have my address and name. Then I would supposedly rec'd a phone call in 14 days to tell me if my documents matched up. This is absurd considering I have lived at the same address for some time now, not to mention I have always paid my bill on time and included my address on it. STAY AWAY from this CARD!
 
Most attractive feature: There are no good features or services about this card
Least attractive feature: Horrible Customer Service
 
Overall:
Benefits:
Service:
 
Posted by: FED UP
Date: 6/25/2010
Recommend?
This person does not recommend this card.
 
 
 
"Great, great, then HORRIBLE"
Just like the other guy here, I make all my payments on time, and because of 1 error on my credit report that was completely unrelated (and was even fixed by the time I recieved the letter in the mail!) that my interest rate was going from 12.9% to over 27%!!! That is absolutely rediculous, and nobody there will let you dispute it or anything (happened with another card I have as well, and I was able to successfully dispute it with them)

So account closed! Sucks though cause I actually had a decent rate (12.9 APR) but no way in hell am I going to pay 27% APR
 
Most attractive feature: Low rate + 1yr 0apr balance transfer
Least attractive feature: Doubling the interest rate, even though every payment was always made ontime
 
Overall:
Benefits:
Service:
 
Posted by: Anthony
Date: 1/9/2008
Recommend?
This person does not recommend this card.
 
 
 
"As good as it gets...."
I would have to say that I was simply "floored" when I recieved my offer by mail a few weeks ago. I had actually thrown it in the trash, and something told me to "get it out" just in case I was making a mistake. Not only was Household Bank included in my bankruptcy and I left owing them a balance, but I haven't had a credit card (one that works) in over 9 years!!! So when I sat at my computer and plugged in the info on the acceptance form.. I squirmed because I just knew it was going to say DECLINED!!!

To my surprise it said I was a approved and for $300.00 to start off with. Not only was I elated, but also intrigued. This credit card opened up the door for other cards that I now have and I am using these to re-establish my credit. Since applying for and recieivng this card, I know have a total of 5 credit cards, and I really think that Household played a very big part in this.

I plan on applying for a home loan in the next 12-18 months and I really hope my Household account will help to improve my FICO score and establish me as a "low" risk when it comes to extending credit.

I am VERY happy with this card, APR is pretty good as well..and their on-line services are Grade A!!!!

I highly recommend this card to any one looking to re-establish their credit!
 
Most attractive feature: On-line accessibility
Least attractive feature: none
 
Overall:
Benefits:
Service:
 
Posted by: 2ndtimearound
Date: 7/2/2007
Recommend?
This person does recommend this card.
 
 
 
"UNIVERSAL DEFAULT ALERT"
i have two credit cards, one through citibank, and one through household bank. i obtained the household bank card about a year ago to re-establish credit after my identity was compromised by a former lover.

same scenario:

1. i pay ALL of my bills on time.

2. card has a high debt utilization, but the limit was only $400, resulting in $400 dollars in charges monthly but 50%-75% repaid in the space of a month.

3. NO problems, NOT ONE.

4. MULTIPLE payments monthly, always on time, no bounced checks

5. for no reason, household bank moved the interest from 16.4% to 29.9%

6. apparently something was found on my credit report causing this to happen.

BAD NEWS!! BAD NEWS!! BAD NEWS!!

end of story is this: i posted a payment online, which paid the card down to zero balance, i got the supervisor on the phone and told him "you have two options. either move my interest rate back to an acceptable level, or i close this account. RIGHT NOW."

i closed it.

now on the other hand, i called citibank and told them what happened and i asked them if they would be doing the same thing and they LOWERED my interest rate three whole points!!!
 
Most attractive feature: automated phone system
Least attractive feature: UNIVERSAL DEFAULT
 
Overall:
Benefits:
Service:
 
Posted by: sean
Date: 3/5/2007
Recommend?
This person does not recommend this card.
 
 
 
"New to the Card"
I received an offer from Household to open a Platinum Mastercard. The offer states 0% for 24 months, then a 5.9% premium fixed APR thereafter. I signed up on their site for the account, and got the cards today. It is the lowest limit card I currently have. They only offered the limit of 10,000 but stated when I called to activate it that they will review the account every six months and increase the limit. The only reason for taking another credit card is for the 0%. No real complains on it yet, since I am a new cardmember.
 
Most attractive feature: 0% for 24 months
Least attractive feature: No rewards
 
Overall:
Benefits:
Service:
 
Posted by: Steve
Date: 10/7/2004
Recommend?
This person does recommend this card.
 
 
 
"Household is great!"
I love this card! They sent me an invite to join and I did even though I had alot of bills unpaid and just lost my job. They gave me a 400.00 credit limit to start! I charged over 400 in my first week and got an over the limit charge. Well..I did not think that was fair! SO I didnt pay this bill either. The nice people there started calling everyday, it was so nice of them to remind me of the payment was due! They just recently raised my credit limit 100.00 but since I am behind in the payments I dont think I can use it
 
Most attractive feature: Customer Service and high interest rates
Least attractive feature: none
 
Overall:
Benefits:
Service:
 
Posted by: Jimmie
Date: 7/2/2004
Recommend?
This person does recommend this card.
 
 
 
"Warning!! This credit card is trying to rip off anyone it can."
I applied for this card early this year becuase it offered 0%APR for 6 billing cycles. As soons as my application was approved, I immediately transfered my balanced to this card on 1-30-02 and 2-7-02. When I received the 6th monthly statement, I was surprised to learn this card charged me for 13.9% APR already. I called to question their practice, the agent said that the cycle started when my application was approved. I submitted application on 1-2-02, and got the approval letter on 1-28-02. The agent said the the bank kept the application record showing application and approval dates. I expected to receeive a copy from the bank as he promised. But I got a letter today from this bank, it said it's unable to provide the document. Although I immediately paid off the balance and closed the account, it costed me $$ (13.9% APR) for two billing cycles. I sincerely hope people will not fall into that trap like I did.
 
Most attractive feature: Non
Least attractive feature: Liar and no phone service at night (but it says our agents are busy with other customers)
 
Overall:
Benefits:
Service:
 
Posted by: Zhong
Date: 9/3/2002
Recommend?
This person does not recommend this card.
 
 
 
"the worst credit card company I have ever dealt with"
Basically, I was late by two days on one payment and was berated by their customer service. I was told to send another $162.00 by Friday (from that Monday)to ensure my "good" credit not be effected. I was once an "excellent" credit, until I was late with my payment of thirty something dollars with this company. They were rude, and even told me if I sent the full balance I could not close my account with them unless I sent in a copy of my social security card, driver's license, and two utility bills.
I have never dealt with such utter nonsense with any credit card company or lender in my life(like household bank)!
 
Most attractive feature: none
Least attractive feature: customer service
 
Overall:
Benefits:
Service:
 
Posted by: anotherAmber
Date: 7/11/2002
Recommend?
This person does not recommend this card.
 
 
 
"Reporting inaccurate information"
I had a credit card in 1991 with a company in Texas that was taken over by Household Bank. My credit is perfect except for Household bank reporting a payment 30 days late. This was put on my credit report in 1992 and should have been taken off in 1999. It somehow is scheduled to come off in 2003 (eleven years later.
 
Most attractive feature: None
Least attractive feature: Reporting inaccurate information to creditor
 
Overall:
Benefits:
Service:
 
Posted by: James
Date: 6/4/2002
Recommend?
This person does not recommend this card.
 
 
 
 
Showing 1 - 10 of a total of 14 Commentaries

1-10 | 11-14