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Lerner New York Credit Card
Issued by World Financial Network National Bank |
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| Total Posts: 22 |
Average Rating:
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Category: Retail |
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Showing 1 - 10 of a total of 22 Commentaries |
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1-10 | 11-20 | 21-22 |
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| "Metrostyle Credit Card" |
| I also like that I am able to use the card with other companies that are affiliated with Metrostyle credit. |
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| Most attractive feature: The Clearances are fantastic and the coupons are great. |
| Least attractive feature: I have not had any bad experiences with the card. |
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| Posted by: lmh |
| Date: 11/1/2010 |
Recommend?  |
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This person does recommend this card.
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| "Long time cardholder, this isn't Lerner any more!" |
| To talk to someone in customer service takes FOREVER! I paid my bill, but still got late fees and had to pay them! So much for the customer is always right! The coupons aren't even inticing and the return policy is way too short. The company has really changed since it was Lerner. |
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| Most attractive feature: Buying clothes that are overpriced. |
| Least attractive feature: Buying clothes that are overpriced. |
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| Posted by: Anna |
| Date: 2/11/2010 |
Recommend?  |
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This person does not recommend this card.
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| "15% off your purchase is not worth the agrivation!" |
Horrible trying to contact them! My wife tried to open an account and we got rejected because they mis-keyed her SSN, but for some reason it dinged *my* credit report! The letter they sent gave no way to contact them about the issue.
I told my wife to NEVER again apply for a credit card with them. 15% off your purchase is not worth the agrivation! |
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| Most attractive feature: Not having it! |
| Least attractive feature: What service? No numbers supplied for contact - they only want your money. |
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| Posted by: Al |
| Date: 10/26/2009 |
| Recommend? |
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This person does not recommend this card.
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| "NY&Co Card" |
I wanted to set a few things straight regarding some of the comments posted here.
#1. To stop shopping with NY&Co due to a problem you have had with WFNNB is ridiculous. These are 2 completely different companies...one a retail business, the other a financial institute.
#2. To blame the collections agents for your mistakes is hilarious. I read comments about not making a payment on time and receiving collections calls and people are upset about this. What do you expect? These people are hired to make these phone calls...and YOU give them the reason to make them. And with all the options to make payments...I can not understand why this happens.
#3. Someone else pointed this out, but if you aren't getting anywhere with someone on the phone...go into a store! The associates/managers in the stores know more than you think...
#4. If you don't make your payment on time, do not be surprised when it shows up on your credit.
This is the thing...I have to sell this card everyday, and one of my biggest annoyances is people that say they don't want it because they've had problems with credit cards in the past. I am going to spell out the credit card game for you.
Make a purchase.
Open account to save a lot of money.
Get bill in the mail.
Make payment - at least the minimum payment...OR PAY IT OFF!
Have good credit.
It IS THAT simple.
And yes I have an account myself. I have never had any problems. I rated CS a 4 only because I have never dealt with them, other than at work and they always take care of the problem quickly. |
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| Most attractive feature: coupons and discounts |
| Least attractive feature: none |
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| Posted by: nycomgr |
| Date: 3/31/2008 |
| Recommend? |
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This person does recommend this card.
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| "Like them so far" |
| I have had my new york and company card for 5+ years now. it was very helpful when i first graduated college and couldn't afford to pay for "working" clothes. i keep my balance fairly low so the minimum is low and easy to pay. I have only had to deal with customer service a couple of times but have been pleased with them and gotten exactly what i wanted. my limit is raised about once every 18 months or so, and i pay through my bank online so i have really have no complaints. |
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| Most attractive feature: coupons/special sales |
| Least attractive feature: haven't experienced anything yet |
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| Posted by: jennifer |
| Date: 11/27/2007 |
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This person does recommend this card.
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| "A modest proposal..." |
As a former manager of a New York and Company store, I have seen the good and bad aspects of this credit card. If I may make a suggestion... if you want to close your card or have any questions or trouble getting through to a CSR, physically go to a NY&CO store and speak to a manager. They have the power to literally push a button and talk to someone at WFNNB. Though NY&CO and WFNNB are different entities, they are linked through a credit card and I know I wanted to make sure every customer left the store satisfied. Managers are trained to do as much as they can to help the customer, even if that means playing liason over the phone. Many of the problems I see addressed on this website could have been avoided by a trip down to a store. You can even make payments with cash or a check.
Of course, there are certain things a manager cannot do (erase late fees, change items on a credit report, etc) but any one would be happy to make a phone call and find out what you need to do (or even just get someone on the phone).
Concerning the card, the APR is pretty high, though comparable to other store charge cards. It is a good card to have if you need to build credit or if you just want to save money through coupons. |
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| Most attractive feature: Coupons |
| Least attractive feature: high APR |
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| Posted by: FrmrNY&CoMngr |
| Date: 8/23/2006 |
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This person does recommend this card.
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| "How to close!" |
| As I previously reported on 7/12, I called(614)729-4000 to close the account. I just received a confirmation letter that the account has been closed and the credit bureaus have been notified. The confirmation letter also included the # 1-800-1800-888-5529 and 1800-800-889-0494. Hope this has helped anyone. |
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| Most attractive feature: It's Closed !!! |
| Least attractive feature: Difficult to close! |
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| Posted by: Jenny |
| Date: 7/17/2006 |
| Recommend? |
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This person does not recommend this card.
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| "Lerner/New York & Co. Credit Card" |
| VERY difficult to close down and get off the credit report. I found a # to call to close down. The # is:(614)729-4000. This is the number for the World Financial Network National Bank. Good luck! |
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| Most attractive feature: None |
| Least attractive feature: Hard to close |
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| Posted by: Jenny |
| Date: 7/12/2006 |
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This person does not recommend this card.
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| "YOU CANNOT CANCEL THIS CARD" |
| I cancelled this card years ago and haven't used it so I thought all was well. We purchased another home and noticed this card was still reported as OPEN on our credit report. So, I called the number on the back of the card, it's disconnected. I looked up a number in the phone book, it says none of my information matched so I couldn't talk to anyone to cancel it. I wrote a letter to the credit bureau. The credit bureau forwarded my letter to Lerner and they said they would not cancel the card until I made contact with them. So the DANG card is still sitting as open on my credit report. I hate this company and will never shop with them again. |
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| Most attractive feature: There isn't a best feature |
| Least attractive feature: YOU CANNOT CANCEL THIS CARD |
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| Posted by: GP |
| Date: 6/15/2006 |
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This person does not recommend this card.
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| "Customer Service" |
| I would get a phone call at my house, on my cell, at my work, at my boyfriends house everyday from these people, all over a $20 balance. That is the hardest $20 to pay off. They do not accept anything but a check over the phone and for a person (like me) that doesn't carry checks. That one choice is NOT an option. Why have checks when you have a check card that works better?!? Not only that but when you ask them not to call you at work they say okay but do not stop. I have mailed, went to the store, and tried to pay on line but nothing worked. finally I just got a check book to pay them. I will never get another card by these people again. My expirence has stopped my friends from getting one. |
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| Most attractive feature: Not having it anymore |
| Least attractive feature: Customer Service |
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| Posted by: never again |
| Date: 6/18/2005 |
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This person does not recommend this card.
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Showing 1 - 10 of a total of 22 Commentaries
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1-10 | 11-20 | 21-22
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