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Rooms To Go Credit Card
Issued by Household Bank |
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| Total Posts: 30 |
Average Rating:
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Category: Retail |
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Showing 1 - 10 of a total of 30 Commentaries |
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1-10 | 11-20 | 21-30 |
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| "Broken Merchandise" |
| I purchased a bedroom set on Sunday, it arrived on Tuesday and was defective. Today is Friday and after fighting with customer service AND the store itself, the bed still sits in my daughter's room in pieces!I have advised them to come get their furniture and refund my money as I no longer wish to deal with incompetent, rude people who promise things and can't deliver.I am now being told they have a NO RETURN policy!Be careful people as I am still fighting this battle! |
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| Most attractive feature: N/A |
| Least attractive feature: N/A |
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| Posted by: Ann |
| Date: 2/17/2012 |
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This person does not recommend this card.
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| "Great Service at the Store...Horrible CC company" |
| Bought a living room set over 3k and got the bill in the mail late. I had to call the company and make a payment over the phone(waited 45min) to talk to a so called "customer service associate"<They use this term loosely. Website is horrible for bill payment and to check the balance. I believe that this is done on purpose so consumers will less likely want to login or call for payment. That way they can do everything by snail mail and more likely to get a late fee and get their money back on the late fees. Needless to say I just paid the card off and will not be using it again. |
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| Most attractive feature: The No Interest Time Frame |
| Least attractive feature: Service, Website, Pay Online, Customer Support over the phone, etc. |
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| Posted by: Brandon |
| Date: 2/10/2012 |
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This person does not recommend this card.
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| "Terrible company" |
| Website disappeared. I had to log into biller egress via a robbins brothers website. Just horrible |
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| Most attractive feature: I liked the 24 months no interest |
| Least attractive feature: The website completely disappeared |
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| Posted by: Moe |
| Date: 1/7/2012 |
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This person does not recommend this card.
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| "Don't Use This Company" |
| Errors on my bill so ridiculous that it is almost laughable. Sometimes I didn't even get a bill in the mail. If I had it to do over again, I would have bought from someone else. I mean, you have to really try to suck this bad as a company. Best of luck and buyer beware. |
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| Most attractive feature: The ability to walk out the store without paying in one lump sum. |
| Least attractive feature: Horrendously inaccurate billing and customer service |
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| Posted by: Stephen |
| Date: 12/19/2011 |
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This person does not recommend this card.
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| "Service" |
| After waiting on hold for 45 minutes they disconnected my call. Stay away for this service!!! |
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| Most attractive feature: None |
| Least attractive feature: Customer Service |
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| Posted by: JHS |
| Date: 11/15/2011 |
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This person does not recommend this card.
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| "rip off" |
| seems like they are in the business of trying to get late charges and max interest! |
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| Most attractive feature: They make it impossible to pay online |
| Least attractive feature: they make it impossible to pay online. will never buy here again |
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| Posted by: jim |
| Date: 11/5/2011 |
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This person does not recommend this card.
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| "RUN from RTG credit card" |
| Sent my RTG payment 2 weeks before due date via on line banking, I had a receipt from my bank when a payment was received (before due date). Staff unprofessional. |
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| Most attractive feature: NONE |
| Least attractive feature: RTG with holds credit payments to access late charge |
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| Posted by: Carmen |
| Date: 4/19/2011 |
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This person does not recommend this card.
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| "Worst Company Ever" |
| I feel that your security for customer's information is poor, your training for employees is beyond inadequate, and the difficulties to make payments are a ploy to charge false late fees. Your company truly should be ashamed. This should be considered predatory lending and as stated I will be filing a complaint with the BBB. |
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| Most attractive feature: None |
| Least attractive feature: Customer |
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| Posted by: Sara |
| Date: 2/16/2011 |
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This person does not recommend this card.
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| "*THOUGHT* I was a valued customer" |
| We built a house in 2005 and furnished it using R2Go. Paid off our entire balance in less than 6 months with 0 late payments. Card collected dust for about 4 years until we needed to buy baby furniture for the nursery when we found out that the account had been closed for lack of activity. We never received a phone call, email, letter or any communication warning us that if we did not use the card in "x" amount of days then card would be cancelled. Just stressful situation and embarrassed in the store. What is the benefit of being a good customer and paying off your card? How frequently should someone be expected to buy a room full of furniture? |
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| Most attractive feature: Promotional Finance Deals |
| Least attractive feature: Does not do a great job of communicating. |
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| Posted by: daddytai |
| Date: 11/2/2010 |
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This person does not recommend this card.
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| "Biller Express Is a Mess" |
Had bought a living room package for 3k and had financed it with RTG Credit Card, boy oh boy, what a nightmare, had to call the fools in the credit dept despite paying on time, more than the minimun.
Got emails and letters for not paying even though paid over the phone and online, called again paid off the entire bill still got an email the another 100 was being processed to ur account, haven't called or dont feel like talking to bunch of idiots there in NJ, so will see what happens.
I am so tired of dealing with this company, I bought the whole room almose 2 months ago haven't got the coffee table yet, the manager at the store said he will try to expedite and call me for an earlier date for pick up, I had to call him a week later to find out the date, picking up is a nightmare at the warehouse,,,,
I guess RTG is full of scam and scam artists, oh also, the sales man ordered me the wrong color for the tv stand.
Everything went wrong at this place, wish i was a damn lawyer, would have sued their A.. Big Time.
Ne ways buyer be aware. |
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| Most attractive feature: No interest for 18 months |
| Least attractive feature: Scam!!!!! Be Aware |
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| Posted by: Manny |
| Date: 10/19/2010 |
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This person does not recommend this card.
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Showing 1 - 10 of a total of 30 Commentaries
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1-10 | 11-20 | 21-30
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