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UmbrellaAIR Rewards Platinum Visa® Card
Issued by UmbrellaBank

Total Posts: 3 Average Rating: 3.17 Category: Reward - Travel
 
 
 
Showing 1 - 3 of a total of 3 Commentaries
 
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"Both other comments are vaild"
They won't increase your credit limit. So get what you can when you start. They have improved their customer service hours sort of. Umbrella bank itself doesn't handle it anymore, some other company does their 24 hour service. They haven't improved on when you get your credit back when you pay them. It can take up to 5 days from when your payment hit. I pay mine off every month, but have to wait if I want to use it for a high end purchase due to this and their no credit limit increase policy.
 
Most attractive feature: Most points you can earn per month.
Least attractive feature: No credit limit increase
 
Overall:
Benefits:
Service:
 
Posted by: Andrew
Date: 12/26/2003
Recommend?
This person does recommend this card.
 
 
 
"Decent card"
I like the rewards that this card offers. However, the limited customer service hours and inability to raise the credit limit (currently $10k) are an inconvenience. When I booked a flight using miles, the travel agent wasn't very knowledgeable about the flights available and tried to convince me there were not any under the free allowance value. I had to give them flight numbers of a cheaper flight that I found on my own through an airline's website before they would acknowledge it existed at that fare. However, the flight was booked without a problem once I did the legwork for them. I will continue to use this card.
 
Most attractive feature: Not just a single airline or miles card
Least attractive feature: Limited customer service hours
 
Overall:
Benefits:
Service:
 
Posted by: T.B.
Date: 9/22/2003
Recommend?
This person does recommend this card.
 
 
 
"UmbrellaBank"
Avoid this bank and its UmbrellaAir Platinum
card like the plague. They give you a 5000. CL
and will not raise it. Their Customer Service has
limited hours, their automated acct info is frequently down. You can do better, much better.
When you pay your bill, they do not release your line until they feel like it, even when you pay
direct from your UmbrellaBank checking account.
Very low class operation.

 
Most attractive feature: 9.9%
Least attractive feature: A long time to make credit available after EFT payment, lousy CS
 
Overall:
Benefits:
Service:
 
Posted by: noumbrellafan
Date: 4/15/2003
Recommend?
This person does not recommend this card.
 
 
 
 
Showing 1 - 3 of a total of 3 Commentaries

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