Q) How do I check my credit card and/or checking account?

A) CardOffers.com does not provide online account access for any form of checking, debit, or credit card accounts. You must contact the card issuer or financial institution in reference to your question. If you do not know the number of the credit card issuer, we may have it listed in our customer service directory.

Q) How do I pay my credit card bill online or view my account?

A) Most major credit card issuers do provide cardholders with the option to pay bills online and manage personal accounts. However, you will need to contact the credit card issuer on how to access and pay your bills online. If you do not know the number of the credit card issuer, we may have it listed in our customer service directory.

Q) How do I cancel my credit card account or application?

A) Any cancellations for current or new cardholders must be addressed to the credit card issuer, CardOffers.com does not have access to personal account information. If you do not know the number of the credit card issuer, we may have it listed in our customer service directory.

Q) Who can I talk to about a specific issue/problem with one of my personal accounts?

A) Any issue you may have with your credit card must be addressed to the issuer of the credit card. If you do not know the number of the credit card issuer, we may have it listed in our customer service directory.

Q) How do I find the number for customer service for my credit card?

A) Look on the back of your credit card or on your monthly statement, or you can visit our customer service directory.

Q) How do I check the status of a credit card application?

A) Any issue you may have with a credit card application must be addressed to the issuer of the credit card. If you do not know the number of the credit card issuer, we may have it listed in our customer service directory. However, it is important to note that the number we have listed is for the customer service department. You may need to contact a different department that may be assigned to new accounts or processed applications.

Q) I cannot find a review or information about a specific credit card?

A) Some of our reviews are sometimes pulled offline, this can be for a variety of reasons, such as the credit card issuer no longer existing (i.e. NextBank) or a credit card product no longer existing (i.e. Aria Cards). In other events, card reviews are sometimes taken offline to be re-reviewed. However, if a credit card issuer or card issuer no longer exist, they will no longer be listed in our Credit Card Directory or Customer Service Directory, and in such cases, we would suggest that you view our Commentary section as previous posts may contain information that you are looking for and the reviews will be listed under the previous card names (i.e. NextCard Plus).

Q) How do I check my credit report?

A) There are a variety of services available in which allow consumers to check their credit report, many of which can be viewed online. You may want to consider using TrueCredit.com as they offer a variety of credit report related services at a reasonable price.

Q) How can I dispute a mistake on my credit report?

A) You will need to address any errors to one, or all of the three credit bureaus, they can provide you with additional instructions on how to go about changing credit report related errors. To learn more about how to dispute incorrect information, visit TrueCredit.com.

Q) How do I get removed from mailing lists?

A) Please note that CardOffers.com does not send any mail solicitations to consumers. Please be aware that we cannot remove you from any mailing list. We suggest that you contact one of the three credit bureaus for additional information; Experian, TransUnion, and/or Equifax. There are a variety of services available that can assist in removals from mailing lists, but they often charge a fee for the service.

Q) How do I cancel my membership with CardOffers.com?

A) Being a membership with CardOffers.com is a 100% free service. If you would like to cancel your membership with us, you must log into your account and update your profile. Click here to log into your account.

Q) My username/password does not work?

A) If you are a member of CardOffers.com, you can have your password sent to the e-mail address we have on file, by clicking here. If you are trying to access another personal account (i.e. a credit card account), you need to visit the card issuer website, as we do not handle personal credit card accounts.

Q) Do you issue credit cards?

A) No, CardOffers.com does not issue credit cards for consumers or businesses, we simply maintain a Credit Card Directory and provide other credit/debt related information.

Q) Do you provide merchant card services?

A) No, CardOffers.com does not provide any merchant card services.

Q) How can I get a credit card if I don't live in the United States?

A) Unfortunately, the majority of reviews written by CardOffers.com are based on U.S. issued credit cards. We cannot assist or provide any additional information on foreign issued credit cards, such as those cards issued in Canada. In addition, to obtain a U.S. issued credit card, most financial institutions require that applicants be a U.S. citizen with a valid social security number.

Q) I cannot view a specific page on your site?

A) If you are unable to view a specific page within our site, this may be because of the type of browser and/or version you are using, or the reason may simply be due to a dead link on our side. Please 'copy and paste' the URL (the Internet address found on the Address box within your browser) and send it via our contact page and we will look into the issue immediately.

Q) How do I contact you with regards to a credit card review?

A) If you have a question in reference to a credit card review, please copy the Internet address where the review is shown and paste it in your email to our editorial team via our contact page.